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1820 Airport Rd, Allentown, PA 18109, Allentown, PA, 18109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I typically never leave reviews, and based on the feedback from previous customers, I would not have chosen this store. Unfortunately, I had no choice, as the sales representative instructed me to pick up my new phone at this location. As a first-time Verizon customer, my experience was extremely disappointing. When I arrived, most employees were seated, with only one assisting a customer and one standing. It felt as though my presence was an inconvenience from the moment I walked in. Due to an issue that was not the store’s... read more
Don’t go to Kayla she doesn’t know what she’s doing makes false promises switched over from my old provider due to the promises she made even switched Internet due to the free promotion of the switch which two weeks later I assumed would’ve came in the mail like she said, but no, I have to actually physically redeem that promotion. She doesn’t know what she’s talking about the first time I went there. I was trying set up two phones and two iPads. She was only able to set up one phone and two iPads then I had to come back thr... read more
Don’t go to Kayla she doesn’t know what she’s doing makes false promises switched over from my old provider due to the promises she made even switched Internet due to the free promotion of the switch which two weeks later I assumed would’ve came in the mail like she said, but no, I have to actually physically redeem that promotion. She doesn’t know what she’s talking about the first time I went there. I was trying set up two phones and two iPads. She was only able to set up one phone and two iPads then I had to come back thr... read more
During all the Verizon problems already and the layoffs, the customer service was AWFUL. Unfortunately this store will not face any consequences because they are a main hub for Verizon. My grandmother and I came to this store hoping to switch from T-Mobile after 8 years, and the entire experience was extremely disappointing. Our first visit started with misinformation — we clearly said my grandmother already had Verizon internet, yet the employee still set us up as new customers. That mistake disqualified us from the promoti... read more
Sales team with amazing. Polite, they took their time and thoroughly explained everything.
Verizon has a 3.8 star rating with 372 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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