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Verizon

3.6

About this business

Location details

6733 Transit Rd, Buffalo, NY 14221, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6224 reviews
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Stephanie Webster's profile image
Stephanie Webster 
a week ago

Thanks Joshua for the upgrade! Super easy after my old phone got lost at the park. Top skillz 

Priyadevi Kakku's profile image
Priyadevi Kakku 
4 weeks ago

Not even single star they deserve… no respect, don’t care about anything. Why do they need this shop here? To whom they have this shop if they don’t care about customers…. 

Rina Hanna-Gregoretti's profile image
Rina Hanna-Gregoretti 
2 months ago

The place was dead. As soon as I walked into this location, the kid who opened the door for me (I had my 2 under 2 in tow) tried to tell me I have to pay a $60 service fee. My phone accidentally factory reset after freezing up and it would not recieve any incoming calls. He helped with the calls in but said it's a "service" to transfer data. I can do it myself, but I wanted to make sure it was done correctly because I am an independent contractor and do alot for work from my phone. The kid had an attitude when I brought this... read more

Anthony Carroll's profile image
Anthony Carroll 
2 months ago

May want stay away from this location bad experience poorly trained employees which is clearly a reflection of the managers training them . I been a 20 year Verizon customer from Verizon phone support to there customer care team there service standard have steadily declined . The sales team said one thing and did another it took hours on the phone with Verizon customer care team to correct billing . Not sure how bad it can get before there leadership team figures it out 

Celia Zanutto's profile image
Celia Zanutto 
3 months ago

Worst experience. Spent all day calling 8 times to get a line transfer back to my account. The people from the India call center were no help and keeps disconnecting. Finally drove 40 minutes to go to a Verizon store because I was so frustrated only to let them tell me they can’t help me within 10 seconds. The guy didn’t even let me finish explaining the issue. I’m so done with this. Has been with Verizon for 20 years I’m calling T mobile tomorrow. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 224 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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