Verizon

Jaesun Brown 

on Google

a month ago

STAY AWAY FROM THIS LOCATION, SUPER SHADY!. If 0 stars was an option it would the easiest 0 ever. I went to switch my service to Verizon from a competitor and Marlon was supposed to be helping me out, turns out he and the manager are shady as hell. Multiple times they walked away from me talking about adding packages I specifically said no too and refused a phone upgrade, like I couldn't hear them. On top of that, they intentionally refused to submit my service port because of this, and said "Oh well, looks like you'll need ... read more

shaun willis 

on Google

a month ago

Robert was amazing. He clearly understands what it’s like to be a customer. He gave us all the time and space to make our decisions. He is not another one of those pushy sales guys. Transferring from our old provider was a pleasurable as such an activity can be! 

MICHAEL CASCIO 

on Google

2 months ago

My mom came in here months ago to look for a cover for her tablet and she was ganged up by 3 unprofessional employees (2 men and a woman) and they asked her about what internet connection she had and tried to sell her some internet plan instead and totally avoided HER REAL REASON for going in!!.......... Don't go to this store!! The employees treat some of us like a pushover and they purposely don't solve your problems WITHOUT trying to sell you something else!! But I'm not surprised since it's THE CORPORATE WAY these days a... read more

Syruss Drakes 

on Google

2 months ago

I had a very complicated issue with my Verizon account that involved being completely locked out, unable to receive verification codes, and no access to my line. From the moment I explained the situation, Nery Flores went above and beyond to help me. This was not a simple fix, and there were multiple obstacles along the way—but she stayed patient, persistent, and fully committed to resolving the issue. What really stood out to me was her determination. Even when the standard process wasn’t working, she didn’t give up—she fou... read more

Alex T 

on Google

2 months ago

Recently transferred from another carrier and have had to put in a full week of work for it to be complete. It’s astonishing how disjointed and incongruent the entire process was for one of the largest carriers in the country. Also, this particular location was useless for any questions I had and then acted like they did me a favor taking my old phones for trade in after the company instructed me to do so. You might aswell close the store. I’ve had to do everything myself over the phone anyway.