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Visit our store at Westland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
35000 Warren Rd #537, Westland, MI 48185, Westland, MI, 48185, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 5:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 8:00 p.m. | |
Fri | 11:00 a.m. to 8:00 p.m. | |
Sat | 11:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I’ve had great customer service experience here in the past. However, the last visit was pointless. I was looking to get a trade-in. The rep (a young lady) was downright rude and muttering some discontent as if I were inconveniencing her. I asked some questions about pricing and all I got was “it’ll cost the same.” I noticed all the other reps didn’t bother to step in or help. Just a heads for anyone wanting to get support…find a better location OR just go online, do your own research, and chat with virtual agents.
Mark was super helpful getting me my new phone and answering all of my questions, definitely recommend this location!
The AI for the 1800 number is an absolute nightmare. Please get a real person
10/10 great service! Not only was it very clean inside, but Namon really took the time to be informative and answered any questions that I had. Thank you Namon for making the switch for me from Metro to Verizon as smooth as possible!
Verizon has a 3.7 star rating with 316 reviews.
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