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Verizon
- Mobile Phones
- West Covina, CA
About this business
Location details
1000 W Covina Pkwy, West Covina, CA 91790, West Covina, CA, 91790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
If I can give a negative star, I would. After being with Verizon for 20 years, I never had seconds thoughts till this store visit. This store is very unprofessional, disrespectful and unmotivated. I went on a Friday around 1:00pm. Salespeople were unmotivated and seemed lack of organization. The young lady had a very terrible demeanor and a lot of attitude. Horrible experience.
I Went in today to add a new line. Customer service was great. Shout out to Gary he was very helpful and made the experience quick and easy.
It was supposed to just picked up a phone but they ended up switching the Whole order, adding services I did not requested and double the bill in my previous quote at the CS line.
I had a problem while trying to do a trade in, i was told by customer service that my iPhone 14 would have a $830 value, but when i came to the store the guy told me that the value was $150, i had to contact customer service at the moment so they can respect the value price they told me, then the guy said they do not takes payments in the stores
Tried calling this store 10 times, 3 times they picked up the phone and hung up, I was trying to alert them that someone hacked my verizon account, ordered phones fraudulently and about to be picked up at their store, guess they dont care about losing thousands of dollars, because thats not coming out of my pocket. Seriously? Answer your phone
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 190 reviews.
When is Verizon open?
Verizon is open now. It will close at 6:00 p.m.
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