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Verizon

3.7

About this business

Location details

2812 W Loop 340 Ste H12, Waco, TX 76711, Waco, TX, 76711, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7302 reviews
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Kellee Harper's profile image
Kellee Harper 
a week ago

Worst experience I have ever had was yesterday. I switched providers and when I came to turn in my WiFi items I was told they couldn't take it. Talked to me like a child and loudly in front of several customers. I was so embarrassed by the whole deal. Finally took back my WiFi devices and when I tried to turn in my phones like customer service told me to do they refused that. I left almost in tears because of the way I was talked to. Not only did I get terrible customer service in location but I also heard the way the employ... read more

Marcus Patton's profile image
Marcus Patton 
a week ago

Thank you Todd. Thank you for helping me with a shipping label when Verizon corporate cus service was giving me the run around. He understood that I'm a truck driver. I cant just pull onto any parking lot without someone being upset. He was able to email me the return label. Once again, thank you 

Ryta Porter's profile image
Ryta Porter 
a week ago

Everyone was so happy to help us and very friendly. 

Chris Castro's profile image
Chris Castro 
4 weeks ago

I had the best experience ever from mobile provider. ATHENA WAS THE BEST!!! She was very patient, knowledgeable and attentive rep I’ve ever dealt with. She met all my needs and handle the situation with ease. Thank you ATHENA! 

Catherine H's profile image
Catherine H 
a month ago

One of the most unprofessional places of business I have ever encountered. I couldn’t hear the first sales rep who approached me because of the noise from employees (?), then was directed to another rep who is trying to explain why I’m not due for an upgrade despite emails. Unfortunately, I had a hard time listening because the employees sitting down next to her (us) were very loud and wouldn’t be quiet. I literally had a hard time hearing her because they would not stop talking and laughing. I’m glad they are having such a ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 302 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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