This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Waco, TX
About this business
Location details
2812 W Loop 340 Ste H12, Waco, TX 76711, Waco, TX, 76711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Josh was so cool and helped us so quickly
Ali was the employee who was supposed to help me, but he was rude and disrespectful the entire time. He was laughing in front of me while I was trying to explain what I needed help with on my phone. I have never had a bad experience with your company before, which made this situation even more disappointing. When I scanned the QR code to leave a review, he continued laughing. When I asked what was funny, he said he thought there was something else on the paper, but he did not explain clearly and tried to change the subject. ... read more
I rarely leave reviews, but this experience needs to be documented. I have been a customer for 20 years! I got new phones and internet at this Verizon store based on information I was given in person by a sales associate. What I was told did not match what was actually put on my account. Since then, I have spent months going back and forth on the phone trying to get the issues corrected, with no real resolution. The situation escalated when an unauthorized charge of about $1,000 was drafted from my account. I had to contact ... read more
Worst experience I have ever had was yesterday. I switched providers and when I came to turn in my WiFi items I was told they couldn't take it. Talked to me like a child and loudly in front of several customers. I was so embarrassed by the whole deal. Finally took back my WiFi devices and when I tried to turn in my phones like customer service told me to do they refused that. I left almost in tears because of the way I was talked to. Not only did I get terrible customer service in location but I also heard the way the employ... read more
Thank you Todd. Thank you for helping me with a shipping label when Verizon corporate cus service was giving me the run around. He understood that I'm a truck driver. I cant just pull onto any parking lot without someone being upset. He was able to email me the return label. Once again, thank you
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 305 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com