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2812 W Loop 340 Ste H12, Waco, TX 76711, Waco, TX, 76711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Verizon has proved that being a loyal customer for 16 years dont mean nothing! Got a phone they wont take back at a store and in two months and many online talks with the company they still have never sent a mailing label! Then to top it off hit my wifes account for 1200$ at Christmas and wont do a refund until the phone is returned. Tell me WHY the store cant take it and show its returned??? Like i said loyal aint nothing to Verizon.
My experience waiting for help at the Vz store in Waco was awful. Staff spends hours trying to upsell while I waited. Shows VZ has terrible customer service. One lady that seemed to do NOTHING informed me she's a BUSINESS rep and couldn't help. All in all it was equal to going to the EMERGENCY ROOM and waiting hours to be seen. VZ best change things. After years of VZ service I'm going to let T-Mobile earn my business.
Bad service I was waiting 3 hrs with a baby
Buyer beware they will sell you what you do not need. Do not trust what they are telling you.
Verizon has a 3.7 star rating with 290 reviews.
Verizon is open now. It will close at 5:00 p.m.
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