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Verizon
- Mobile Phones
- Oceanside, CA
About this business
Location details
3760 Mission Ave Ste B, Oceanside, CA 92058, Oceanside, CA, 92058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I am so very upset with the service I received in the store and online customer service. I tried to cancel the order on line only to receive it anyway and be charged for it and wait for 2 weeks for the labels and I haven't received yet. They start taking a payment out of my bank account for a cancelled order. The online customer service stated they would cancel the order. I had to call back I was transferred 12 times with no help after 2 hours. I have 2 pins for two separate orders no being able to access my on line account.... read more
Wait time is terrible, one guy just stands here doing nothing.
I recently visited Verizon both in-store and through their customer support line, and unfortunately, I was left very disappointed. During my visit to the store, I sought assistance with gizmo watch activation. I encountered long wait times and staff who seemed overwhelmed and unable to help. After waiting, I was greeted by a representative who seemed uninterested in my concerns and provided vague answers that did not address my issue. Afterwards, I decided to give their phone support a try, hoping for a better experience. Ho... read more
Google website from their store hours says they were open till 8 got there at 7 the store was closed with people inside and they weren't that busy to where someone could've said something. That was some of the poorest customer service ever and I will never return to that location EVER
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 210 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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