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Verizon

3.7

About this business

Location details

5672 E State Rte 69 Ste 130, Prescott Valley, AZ 86314, Prescott Valley, AZ, 86314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7639 reviews
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Bryan Stanton's profile image
Bryan Stanton 
6 days ago

What a great experience my wife and I had walked in the door we were greeted by a manager immediately they were pretty busy at the time so we had to wait just a little while was to be expected once an associate freed up we end up working with a guy by the name of Jacob who was absolutely amazing front to back so amazing that we bought him dinner Ron the manager checked in continually with us kept good supervision of the store at the same time and was absolutely helpful in every way he could be for us including staying late t... read more

ChildGone Wild's profile image
ChildGone Wild 
6 days ago

They will put ghost charges upon you charging for services you don't use they won't disconnect your service and keep charging you two months after you quit using it know this place is a piece of junk stay away from the store and the company 

Kelly Dwyer's profile image
Kelly Dwyer 
a week ago

My friend ‘s phone was infested with malware and viruses. We went to the Corporate Verizon Store off HWY 69 by Home Depot and walked in feeling hopeless and then we met Taylor Olney-Zasadil!!!! Taylor was highly knowledgeable and skilled at removing malware and viruses!! He got her phone cleaned up in 15 minutes! We went in knowing she was due for an upgrade so Taylor assisted her with picking out the perfect (easiest transition) phone for her! I highly recommend Verizon off Highway 69 especially if Taylor is working!! 

Brianna Barksdale's profile image
Brianna Barksdale 
a week ago

I needed to see if my pixel watch was not charging because of the watch or the charger. Got signed in to the que by the front sales associate. Waited approximately an hour. Asked how much longer and I was never added to the que. Then another 20 minutes a sales associate comes up and after telling him my issue and he fiddling around the store looking at charges he tells me that they have no charges for a pixel watch to test the watch. They sell the watch and phone but don't keep, obviously, any attachments to the product.They... read more

Roxanne Johnson-Eikenberry's profile image
Roxanne Johnson-Eikenberry 
2 weeks ago

Poor customer service 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 639 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

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