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Verizon

3.7

About this business

Location details

5672 E State Rte 69 Ste 130, Prescott Valley, AZ 86314, Prescott Valley, AZ, 86314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7645 reviews
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Lori Marshall's profile image
Lori Marshall 
a month ago

Very nice, helpful and informative staff!!!! 

Michelle Shriver's profile image
Michelle Shriver 
a month ago
Lisa Cole's profile image
Lisa Cole 
2 months ago

I came in to the store because I needed to pair my new phone and I had a special request that only the store would be able to figure out for me. I'm so glad I was assigned to Reyna. What an incredibly bright young lady! She handled my request with the utmost professtionalism even though it required some lengthy troubleshooting. Reyna remained upbeat and positive the whole time. Reyna is most definitely an asset to Verizon with her ability to multi task under pressure while remaining professional. Reyna was dedicated in compl... read more

Raider Jim Martinez's profile image
Raider Jim Martinez 
2 months ago

It starts with this store and expands through the entire Verizon system. Rep at this store talked my uncle into moving his service to Total Wireless. Total Wireless rep was girlfriend/spouse of the Verizon rep. Per several agents at Verizon this is not supported or encouraged. This is the tip of the iceberg. There are other issues which cause question as to the ethical conduct of this store. 

Christian Ross-Smith's profile image
Christian Ross-Smith 
2 months ago

In the year 2026 with all the technology we have, it took about an hour to drop off equipment. 60 minutes of my life I’ll never get back. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 645 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m. 

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