Verizon

Amy Campbell 

on Google

5 days ago

I have had the worst experience for the last few months since I got my new phone in 2025. First my Disney/Hulu bundle wasn’t working. It took a whole week and a handful of Verizon and Disney representatives to figure it out. Now in January I recently return and cancelled the Verizon internet. I was in store when I cancelled it online and also had all the equipment with me in the original box. A month later kept getting emails saying I did return the equipment. I call support and they told me they had it, it was fine and to i... read more

Wesley Reeves 

on Google

2 weeks ago

The goal of the store employees is to offer no assistance until you leave. Save yourself time go to a store that wants to do business.Bayview Verizon is 12 minutes away. You will save an hour of your time. We all need cellphones unfortunately Verizon Drexel town center employees want to make you painfully aware of that fact. Empty store Saturday morning. 

Jamal Jaber 

on Google

a month ago

This is one of the worst locations to do business with. Last night, I went into the store to purchase a new phone about 35 minutes before closing. Instead of receiving professional customer service, the representative was extremely rude and disrespectful toward both me and my aunt. He had a negative attitude from the start and bluntly stated, “I am not going to sell you a phone today. You need to come in another day.” I completely understand if there wasn’t enough time left in the day to complete an activation—but there was ... read more

Paul Campbell 

on Google

a month ago

I went in early, just after they opened. Charlie got me set up with a new phone, found a discount I was eligible for, helped me with Auto-pay registration, helped me transfer data from my old phone, put a glass protector and case on the phone for me, and was *exactly correct* on the amount that my first bill would be. This is the opposite of my experience with AT&T - their reps would tell me how low my monthly bill would be, but they were horribly wrong. So tired of AT&T lies; I am very pleased with Verizon so far. Thank you... read more