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Visit our store at Newport News for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
12227 Jefferson Ave, Newport News, VA 23602, Newport News, VA, 23602, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Words can't describe how terrible their customer service is. I would not recommend anybody to this store. Where else can you go? Consumers need the product. No structure, no sign-in sheet. And they have an excuse for everything.
I went in frustrated and feeling hopeless about getting my replacement device set up, and Joshua assured me I would leave with a working phone! He was immediately able to help me get it all set up, and was very informative throughout the process. I had been on the phone with so many representatives for hours with no answers but he had it all good to go within 10 minutes! I would recommend this store to anyone, especially if you are having activation issues! Thank you Joshua!!
Thanks for all the help switching to a new phone
Verizon has a 3.7 star rating with 660 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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