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Verizon
- Mobile Phones
- Cincinnati, OH
About this business
Visit our store at Cincinnati for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
4459 Eastgate Blvd, Cincinnati, OH 45245, Cincinnati, OH, 45245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I went in on 3/7 to have my consumer account transfered to a business account and to replace my s23 with an s25. JT opened a business account and added two lines unauthorized, but did not switch over my consumer which is what I came in for. He asked if I wanted to add a 4th line and I clearly unquestionably said "no". He then said he had to go to meet someone and I could finish switching my s23 to an s25 myself. I text and called him on 3/7 after leaving the store, again on 3/8 because what he did was inconsistent with what ... read more
Thanks Eve! You did great
Eve, provided the absolute best customer service I’ve ever received at a Verizon store period. Despite Eve’s manager suggesting she move on to new customers that walk in the door, she refused to do such knowing resolution had not yet been reached with our issue at hand. Eve = 5 Stars (Very knowledgeable, polite, patient and hardworking. Worked through her lunch break and wouldn’t let me leave store until we both felt we did all we could to resolve issue, ultimately opening an ongoing investigation) Location = 4 Stars (manage... read more
Store was very helpful with my issues! Staff here are a mix of absolutely not helpful or knowledgeable to Extremely helpful. Depends on who you get i guess. Lol Second guy was able to help me!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 340 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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