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Verizon

3.7

About this business

Location details

2755 Legends Pkwy, Prattville, AL 36066, Prattville, AL, 36066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7327 reviews
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Rachel Foote's profile image
Rachel Foote 
on Google
3 weeks ago

Im very dissatisfied with Verizon. I dont know why I cant speak to a live representative. I absolutely %, do not want a computer I need a live person to assist me. I will be changing phone service carrier this is unreal. 

hannah coley's profile image
hannah coley 
on Google
3 weeks ago

I’ve had a lot of bad customer service before , and i’m never one to write reviews really. but this one lady who had brown hair, middle aged, and sitting down at 10am on september 5th was rude from the get go and had an attitude from the start. This was absolutely almost the WORST, customer service my boyfriend and i have came across. if you can avoid going to this verizon i really would. 

yo dawg's profile image
yo dawg 
on Google
a month ago

We have been coming here for years. Wes is who we see every time! Very patient and knowledgeable! We will be back! 

Billy Stephens's profile image
Billy Stephens 
on Google
a month ago

The customer service people need to be trained in how to treat the customer. Weston not only treated me, elderly man disrespectful, but I thought he could have treated the elderly woman ahead of me, with more respect. I won't go back to the 2755 Legends Pkwy, Prattville, Alabama again 

john's profile image
john 
on Google
a month ago

If I could give this store and employees 10 stars I would, between the manager and the 2 girls that helped us especially the one who helped with our new phones, could not have had better customer service..outstanding!!! After all the issues we had with calling Verizon and getting nowhere the store resolved our issue as fast as they could. This location is probably the best store I’ve ever delt with after 20 plus years with Verizon 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 327 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

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