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Verizon

3.7

About this business

Location details

2755 Legends Pkwy, Prattville, AL 36066, Prattville, AL, 36066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7331 reviews
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Roxanne Ray's profile image
Roxanne Ray 
a month ago

I want to give this location and especially our customer service representative “Jay” a huge thank you and shout out for exemplary customer service. I had to get a new phone and this young lady walked me through the entire process, making suggestions and managing to keep her patience with this 1900’s customer! Thank you Jay for the pleasure of working with you and for your knowledge of your products and plans! 

Manan Patel's profile image
Manan Patel 
2 months ago

The laziest and the rudest store/staff (the young white guy who sits at the reception). I went to ask the details about getting new phone by trading my current phone and wanted to get some detailed information about how the trading works and which phone are eligible in trading, but the guy seems to be sleepy, was replying as if he hasn’t slept for last 2 days and just showed up for his hourly pay. NOT INTERESTED/NOT TALKATIVE. If you want to get any details or any service, I would suggest to ho to the Montgomery Verizon. Ver... read more

Neal Gartman's profile image
Neal Gartman 
2 months ago

The sorriest version store I have ever been in my 21 years of being a customer rude customer service no products, and nowhere to sit. I will go to T mobile if I ever have to visit that store again. It's need to be closed……. 

Chandler Farmer's profile image
Chandler Farmer 
2 months ago

Kelly is amazing!!! Always gives the best service 

Rachel Foote's profile image
Rachel Foote 
3 months ago

Im very dissatisfied with Verizon. I dont know why I cant speak to a live representative. I absolutely %, do not want a computer I need a live person to assist me. I will be changing phone service carrier this is unreal. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 331 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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