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Verizon

3.7

About this business

Visit our store at Prattville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2755 Legends Pkwy, Prattville, AL 36066, Prattville, AL, 36066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7325 reviews
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yo dawg's profile image
yo dawg 
on Google
3 weeks ago

We have been coming here for years. Wes is who we see every time! Very patient and knowledgeable! We will be back! 

Billy Stephens's profile image
Billy Stephens 
on Google
4 weeks ago

The customer service people need to be trained in how to treat the customer. Weston not only treated me, elderly man disrespectful, but I thought he could have treated the elderly woman ahead of me, with more respect. I won't go back to the 2755 Legends Pkwy, Prattville, Alabama again 

john's profile image
john 
on Google
a month ago

If I could give this store and employees 10 stars I would, between the manager and the 2 girls that helped us especially the one who helped with our new phones, could not have had better customer service..outstanding!!! After all the issues we had with calling Verizon and getting nowhere the store resolved our issue as fast as they could. This location is probably the best store I’ve ever delt with after 20 plus years with Verizon 

herman watkins's profile image
herman watkins 
on Google
a month ago

I ordered a phone from the My Verizon app and I received it from Verizon. I had my phone number ported over and when I turned it on it wasn't working. I went to the Verizon store today and the salesperson was LA. He helped me get it activated along with several other co-workers. It took about an hour and a half to activate it because Verizon, not the Verizon store, didn't port my number over before sending the phone to me. Everyone who was involved in the process was extremely helpful, knowledgeable, friendly and professiona... read more

beck shepherd's profile image
beck shepherd 
on Google
2 months ago

i came in earlier today to see about transferring my phone line. i had been on my dads phone plan for years, but he tragically passed away a couple of months ago, so my service ended up being cut off. when i went in today, Paris was the person who helped me out, and i could not say a bad word about him if i tried! he was so beyond friendly & helpful. i'm usually not even the type to leave google reviews (though maybe i should be) but my dad certainly was. my dad was also a huge fan of verizon & had been using them for 15+ ye... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 325 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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