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Verizon
- Mobile Phones
- Prattville, AL
About this business
Location details
2755 Legends Pkwy, Prattville, AL 36066, Prattville, AL, 36066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I want to give this location and especially our customer service representative “Jay” a huge thank you and shout out for exemplary customer service. I had to get a new phone and this young lady walked me through the entire process, making suggestions and managing to keep her patience with this 1900’s customer! Thank you Jay for the pleasure of working with you and for your knowledge of your products and plans!
The laziest and the rudest store/staff (the young white guy who sits at the reception). I went to ask the details about getting new phone by trading my current phone and wanted to get some detailed information about how the trading works and which phone are eligible in trading, but the guy seems to be sleepy, was replying as if he hasn’t slept for last 2 days and just showed up for his hourly pay. NOT INTERESTED/NOT TALKATIVE. If you want to get any details or any service, I would suggest to ho to the Montgomery Verizon. Ver... read more
The sorriest version store I have ever been in my 21 years of being a customer rude customer service no products, and nowhere to sit. I will go to T mobile if I ever have to visit that store again. It's need to be closed…….
Kelly is amazing!!! Always gives the best service
Im very dissatisfied with Verizon. I dont know why I cant speak to a live representative. I absolutely %, do not want a computer I need a live person to assist me. I will be changing phone service carrier this is unreal.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 331 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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