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Verizon
- Mobile Phones
- Louisville, KY
About this business
Visit our store at Louisville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
4800 Outer Loop, Louisville, KY 40219, Louisville, KY, 40219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Returned my Verizon Home Internet Modem here on Jun 12 2024 to some nice tall customer service lady at the advice of the Verizon phone rep after confirming this store was Verizon owned and not a contractor/third party. Regardless of this Verizon has sent me to collections for the cost of the device. This store is opening Verizon up to FDCPA and other legal risks.
Don’t waste your time going to this store. It’s supposedly the corporate store. No matter your issues it’s your fault. They did no wrong, they will get with the weird manager, then go in the “back secret room” come up with a plan to try an convince you it’s something you did or someone else did. They took 3 payments out of my account that added up to almost $700 in five days. I finally got to talk to a real person that is supposed to have this fixed in the next 2-5 days.
Not very helpful
I ordered a phone to Verizon they told me if it was free since I've been a customer for 29 years and they said they shipped it the Dec the 11th I never received my phone they have given me a runaround since December 11th 2024 they have false advertisement I will be looking for a new carrier after being a Verizon customer for a 29 years and they do me this way it's uncalled for
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 4.1 star rating with 474 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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