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Verizon
- Mobile Phones
- Louisville, KY
About this business
Location details
4800 Outer Loop, Louisville, KY 40219, Louisville, KY, 40219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
If I could I wouldn't even give one star. Last Thursday my husband went in to this location to get a new phone, he worked with Frankie who confirmed MULTIPLE times what line was his. Yet she deleted my profile, ended my service, added a third line to our plan, and as of today I'm still getting notifications from Verizon of my services ending. It also appears she deleted me from the account as a whole as any time I call in to support they are now having issues locating me and my information. Now to today's issues: I have gott... read more
I spent multiple hours on chats and on the phone, trying to resolve a sizable bill discrepancy. I made a reservation for 11am and was sitting with Frankie by 11:02. Frankie listened to my issue and almost instantly knew what was going on. By 11:18, I was walking out of the store with $1,078 credited to my account. Frankie is amazing and I am happy that she was able to help me! Thank you!
Great customer service from Brad at the Outer Loop location. Bought a new phone and he assisted with transferring my information onto my new device. Very helpful in explaining the cost and transfer. Much appreciated Brad., well done. Thank you
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 4.1 star rating with 480 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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