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Verizon

3.7

About this business

Visit our store at Wilkes Barre for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

946 Schechter Dr, Wilkes-Barre, PA 18702, Wilkes-Barre, PA, 18702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7534 reviews
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Robin's profile image
Robin 
on Google
2 weeks ago

Incompetent that they "lose" a phone supposed to be in an express locker.... making me waste my time twice to go back before work to now get 2nd phone since Verizon didn't believe that they did in fact lose the 1st phone. After 5 hours with reps on phone, which then w my BP up, I was adamant in speaking with a supervisor who helped me with this issue since again no one at the 800# has a clue what their job entails. Verizon should change their express option....less than 2 hours as advertised...mine took 4 hours within 2 day ... read more

Sandy Weeks's profile image
Sandy Weeks 
on Google
2 weeks ago

The staff was very informative and helpful. 

maxis flow dominguez's profile image
maxis flow dominguez 
on Google
2 weeks ago
amylynn okane's profile image
amylynn okane 
on Google
3 weeks ago

All the gentlemen I talked to there were very nice and helpful! 

Elizabeth Bullard's profile image
Elizabeth Bullard 
on Google
a month ago

BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!! (Dont trust this place on ANYTHING they say is FREE!!!!!!!!!!!!!!!!!!!!!!!!! It's not free!!!!!!!!!!!!) I went into this place looking to get a phone number changed and an upgrade to the iPhone 14 Pro - that's it. (I have 4 devices = 2 phones and 2 ipads) They didn't have the 14 pro in stock and said that I can get 2 new phones free (14 Plus) with a new phone line (which is what I would have to do for a new phone number, I just moved to PA and I needed to get a local number) they also said ... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 534 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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