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Verizon
- Mobile Phones
- Hemet, CA
About this business
Location details
3301 W Florida Ave, Hemet, CA 92545, Hemet, CA, 92545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We came to check my phone they take forever to attend and when I ask about some screen one of the employees tell me what I want be very nasty and tell me get out here .very very bad services and other employees ask me leave the store improperly .I have a business whit them for the last 20 years my family and my internet services whit them but now I feel very disagree ,I'm a heart surgeon and I never expected this behavior in a public sales company
We went to upgrade our phone and I was so disappointed how much the customer service has dropped, the employee we got seemed annoyed that I was asking questions regarding what we where paying, our plan and wasn't helpful what so ever I had to go on my own and look up the information I would thru the Verizon App also a huge Red flag he was such in a hurry for us to leave that he didn't even activate the phone he didn't even turn it on or open the box he didn't give us the option if we wanted him or us to activate it. He just ... read more
I came in to upgrade my phone and the representative, who helped me added the phone that I wanted to trade in to my line and said that.Wait a few weeks to get a new replacement from assurion. This dumb representative never added the protection plan that I agreed to.So now I don't have a protection plan on that line because of her, and now I have to wait longer to get a replacement phone. Now I see why everyone in verizon is getting fired... fifteen years with verizon, and I am at my peak of leaving, because you guys give too... read more
I have been having problems with my new iPhone for over a week. After 4 visits to stores and over 11 hours with tech support, Daniel and his manager fixed the problem with my phone. For them it was simple but numerous others could not problem solve the issue correctly. I was literally ready to give up and Daniel said “ no, don’t say that because I will fix this”. He did. Thank you Daniel!!! Verizon needs to learn from this amazing team. They have a lot if knowledge and customer skills to teach.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 515 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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