Verizon

B Underwood 

on Google

a week ago

My son was having problems with his phone and he's in my account so I took it out to get him a new phone or get his repaired when I got there Kristen helped me and she did outstanding she actually told me I could upgrade his phone and my phone and save 6 bucks a month on my bill I replied my phones fine and I don't wanna pay 2 activation fees well she told me she could possibly get a bogo on the activation fees let her check with the manager so she stepped away and was speaking with the manager JP then they both approached m... read more

Kim Vaughn 

on Google

2 weeks ago

I visited the store to upgrade family member phone and mine. First we were Told about a promotion that you did not trade your phone in even though we wanted to. After several attempts of having problems getting the promotion to work it supposedly worked. I told the rep I did not want my bill to increase. I asked him to remove international from two lines. After I get home that evening and was reviewing all of the emails my estimated bill was $200 higher PLUS all but 2 of my lines had their plans changed. I lost my Disney bun... read more

Deborah 

on Google

2 weeks ago

I was outright deceived and lied to by my salesperson. ( female) Bottom line my bill went up $80 a month instead of the $30 that I repeatedly was a assured by her that was the case. Just be aware that these people are on commission. ( I did not know this until after) . Get a printout of the figures. Do Not take their word for anything. Florence location.