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Verizon

3.7

About this business

Location details

7533 Mall Rd, Florence, KY 41042, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7831 reviews
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Jessica Q's profile image
Jessica Q 
5 days ago

Worst service when you have to go in there several times to have your lines ported when it was supposed to be done long time and not able to fix bill charges or give any explanation. I would put the name here of the store rep but I won’t he should know who he is. Had to do everything online better which has a better service than these store reps. 

Conrad Reisinger's profile image
Conrad Reisinger 
a week ago
Lila Campbell's profile image
Lila Campbell 
2 weeks ago

This is my 2nd time leaving a review, see my first review for rest of story. Love having multiple Google accounts for this reason!! Called this location and actually had a rep answer- usually I just get transfered to customer service. Requested a manager, which I was DENIED. I told this employee what happened- how Verizon erroneously (no fault of my own!!!) Charged me an additional $622 last week. I STILL have not got it refunded and continue to accrue overdraft fees. I was actually told by a 611 rep today that my BANK shoul... read more

Patel Sanjay's profile image
Patel Sanjay 
2 weeks ago

Terrible service verizon outlet and verizon customer account still they are not able to help customer. Thanks for service 

Julie Estes's profile image
Julie Estes 
3 weeks ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 831 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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