Verizon

cameron davis 

on Google

5 days ago

Bit of a lengthy review but worth the read. So my struggle was being connected to my grandmothers phone plan who had recently passed away. Since I couldn’t get onto her phone or onto our Verizon account I had no way of making payments til my phone was suspended. (Unless I wanted to make $250 late payments) I went into Verizon a few times and was left unsatisfied. It didn’t seem like I was getting the help I needed. This situation had gone on for almost a year. That is until I walked in and was greeted by Derrick. Now I’ve wo... read more

Stephen Cullipher 

on Google

a week ago

First off.. maybe get some employees that give a crap about the customers. TWICE I’ve been in asking question and both time no one could have give a crap about my needs. Second.. maybe teach the employees a a little about the products the sell. Lastly the condescending girl I worked with to be a little more understanding of the needs of customers when asking a question… I won’t be back to this store ever again… 

Dan Habermehl 

on Google

a month ago

I do not recommend this store at all. We had a great experience at the main store in Springfield il. 

Chris O'Steen 

on Google

a month ago

I tried the Verizon internet service for several months before moving to the west coast. On 8/4/25 I attempted to return the modem box to the store I originally received it from, only to be told that I had to get a shipping label or return it to a Verizon company store. I called customer service and they gave me the address of this store as one that could receive it. I drove 20 minutes to this store only to be told that they did not take these and that UPS had a contract to take these. I took the box to a UPS store and they ... read more