Verizon

kay 

on Google

3 weeks ago

It smells like dirty gym socks in here. Although the associate (Ken) I worked with answered my questions, he kept pulling out his phone & whistling while he was serving me. Not the quality experience I would’ve expected at a Verizon store. 

Nicholas Strubhart 

on Google

a month ago

We had a consumer acct. and switched to the business acct because they said it would be “half the price” (drew). So we went with it our first bill was like $700 because of transfer fees so we payed it whatever. Well our bill is still $508. That’s more than our consumer acct was and definitely nowhere near half. Been trying for over a month to get this figure out but trying to contact Ray. Never returned our calls. Finally went it and the young man that helped us said he printed everything off and set it on the desk for manag... read more

cameron davis 

on Google

a month ago

Bit of a lengthy review but worth the read. So my struggle was being connected to my grandmothers phone plan who had recently passed away. Since I couldn’t get onto her phone or onto our Verizon account I had no way of making payments til my phone was suspended. (Unless I wanted to make $250 late payments) I went into Verizon a few times and was left unsatisfied. It didn’t seem like I was getting the help I needed. This situation had gone on for almost a year. That is until I walked in and was greeted by Derrick. Now I’ve wo... read more

Stephen Cullipher 

on Google

a month ago

First off.. maybe get some employees that give a crap about the customers. TWICE I’ve been in asking question and both time no one could have give a crap about my needs. Second.. maybe teach the employees a a little about the products the sell. Lastly the condescending girl I worked with to be a little more understanding of the needs of customers when asking a question… I won’t be back to this store ever again…