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Verizon
- Mobile Phones
- Decatur, AL
About this business
Location details
1110 Beltline Rd SE, Decatur, AL 35601, Decatur, AL, 35601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I went in when my phone was having some kind of network registry issues. It seemed to not want to connect at my house when my brother's would be just fine - same plan, same location, etc. Heather helped me resolve my issue quickly with her suggestions! I was in for 5-10mins, went home, tried out what she mentioned, and have had 0 issues thus far. It's great to go somewhere with helpful AND knowledgeable staff! Thank you guys!
Not much help when you're on prepaid. Consumer service number for prepaid is useless. I like the Verizon telephone service but the support could be stepped up. Calling Customer Service was no help . YOU CANNOT TALK TO AN AGENT. I was offered an upgrade plan via text, but when I replied with the text message code, nothing happen. So, I tried the store and then Customer Service which neither solve the problem. The store only wanted to sell me a new plan. I may need to switch to another company...
Not much help when you're on prepaid. Consumer service number for prepaid is useless. I like the Verizon telephone service but the support could be stepped up.
Very helpful! Pleasant people
Poor, unreliable service
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 369 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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