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Verizon
- Mobile Phones
- Capitola, CA
About this business
Location details
1440 41st Ave b, Capitola, CA 95010, Capitola, CA, 95010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
horrible customer service, went in to start a new plan. 1. was not even acknowledged took almost 20-25min to get helped even though there was an employe that was free 2. showed up an hour before closing & had to call the verizon dept to clear something so by 6:40ish i told the person helping me that all she had to do was “refresh” my application to get cleared & she rudely said “We can’t get that done today, I already told you” even the verizon worker on the phone was surprised by her tone & what she told me. sad how apprehe... read more
Poor customer service, as indicated by many of the one-star reviews. I would not recommend this store.
Cat was super helpful and I got a free replacement for my phone. 10/10 Fast service and very kind staff
10 STARS!! Yesterday’s in person experience with MARIA was stellar! She got me set up with an excellent new plan, helped me select the perfect new phone and iPad, did the contents transfer from both my existing devices and explained some WiFi info I wasn’t clear on. Plus, she made an extra effort to get me even more discounts! After about 2 hours in there was some technical internal issues while were trying to complete another transaction and Here Is Where Maria was amazing! She spent another hour trying to troubleshoot it. ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3 star rating with 253 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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