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Verizon
- Mobile Phones
- Brighton, MI
About this business
Visit our store at Brighton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
8615 W Grand River Ave, Brighton, MI 48116, Brighton, MI, 48116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
This place is legit, I've had numerous issues with agents on Verizons website messing my account up and most recently messing my upgrade up. I went into this store and they took care of my issue with 0 problem I was in and out within 20 minutes. Also had my plans changed without my consent by an online Verizon agent and they "couldn't" fix it or change it back more like wouldn't not couldn't, I went into this store and they changed it back no issue. Long story short don't use verizons agents on their website, they'll only me... read more
Torrey did me a solid with my plus one phone. He helped me get everything transfered over and working again. Highly recommended you come check him out
Verizon store in Brighton Mi. Very customer service oriented staff. Bryce was very nice and knowledgeable. Helped get account straightened out. I wasnt a fan of how hard it was to call 800 numbers but stopping in store was a good experience. Everyone there was friendly and greeted me.
Stopped in to buy a phone case for my wife. Stood at the counter for 20 minutes while 2 associates who were not helping other customers ignored me. I asked to buy the case a few times, they just looked up from their phones and looked back down without saying a thing! Very inconsiderate, highly recommend to steer clear of this place if you value your time.
My 82-year-old grandmother came into this store simply looking for support with her phone. Technology is already hard for her—she’s elderly, gets confused, and even brought a piece of paper with her questions and usernames neatly written down to make the process easier for your staff. Instead of being met with patience or basic courtesy, she was spoken to with disrespect. When she offered her username and asked if it was needed, the associate snapped, “Now are you fixing the phone or am I?” She left the store upset, and scar... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 420 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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