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Verizon

3.5

About this business

Location details

3500 Amelia Dr, Orchard Park, NY 14127, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5287 reviews
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Vanita Horbacz's profile image
Vanita Horbacz 
a week ago

Kyle was absolutely amazing he took his time to get my aunt and I set up with our new phones . He spent about 1 hour with us just answering questions about how to transfer service to a different phone , adding my aunt onto our family plan . He was friendly , outgoing and so pleasant to work with . Thank you Kyle for making getting a new phone a seamless experience !!!! 

Yvette Snyder's profile image
Yvette Snyder 
a week ago

Super strange animosity toward verizon tech support on the phone... Somehow, Verizon messed up my number porting (they ended up completely losing my number, but that has nothing to do with the store itself). We went into this store 3 different times in an attempt to get the porting done the correct way. The last time we went in, we had the only helpful person we found with verizon tech support on the phone. Tech support wanted us to try to see if we could get a physical sim, since the e-sim wasn't working. We had tech suppor... read more

Mike Yaverski's profile image
Mike Yaverski 
4 weeks ago

I worked with Rosie Saviola with a problem transferring my number from AT & T to Verizon. She spent 45 minutes with me and helped me fix my problem. She was FANTASTIC. I will never work with anyone else. Verizon is lucky to have her. 

CJ Jojo's profile image
CJ Jojo 
a month ago

Nobody else in the store. I came in with my son, future daughter-in-law and wife. Pretty people waiting on the counter near the closing of the day. They had no desire to help us had known desire to fix the problem that they could easily fix. And said they said well. You could do it your own on the app. They let us fool it around for about a half hour and then they said well we can do a but we really shouldn't. Made up some excuse that was it frustrating. Helpless. Not a good time. I hope this is something that Verizon looks ... read more

Karen Krug's profile image
Karen Krug 
a month ago

This isn’t our store but we were out this way. There was an older blond worker ( no name tag). She was waiting on a lady before us and was nasty to her. At one point she said to the lady “ I can’t even…”. The lady left. I whispered to my husband I hope we don’t get her. Well we got her. She came up to us And asked what we needed and she said you have to do that on the app. I said I’ve tried for hours Ann’s it won’t let me do what I need to do. She then said well there are 4 or 5 people ahead of you. I said well since you cam... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 287 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

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