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Verizon
- Mobile Phones
- Batavia, NY
About this business
Location details
8351 Lewiston Rd, Batavia, NY 14020, Batavia, NY, 14020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
By far the worst customer service in the entire world. I’ve called customer service numbers and been transferred to multiple departments , calls disconnected, no return calls and ALL of them just want to gain access to your account to make changes. They ignore any questions you have. I’ve tried calling texting visiting in store it’s all the same. I’ve had business with this company for years, multiple phones / numbers that I currently pay for. I would never recommend this company to anyone strictly bc of the terrible custome... read more
This was the worst service I ever got a Verizon store. There were three people working there and they were so busy talking to themselves. They couldn’t even wait on me. They didn’t care if I had a problem and they were more interesting talking to themselves.
Editing my review after seeing my bill… Specifically told Dominic, I did not want the Verizon mobile protect added to my plan, I get my bill and it is there. We were also told we would get our activation fee waived. I get the bill and it is also there. If you visit the store, don’t be surprised when your bill looks completely different than the paperwork you left with.
Associate that assisted us was extremely thorough and had great knowledge of the issue we presented.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 318 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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