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Verizon

3.8

About this business

Location details

325 Airport Rd, Arden, NC 28704, Royal Pines, NC, 28704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8471 reviews
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Robert Burnet's profile image
Robert Burnet 
5 months ago

Terrible customer service from Val at the Arden location. 

Mickey Mathews's profile image
Mickey Mathews 
5 months ago

Removed 1 star for calling my phone , everyone dislikes telemarketing. Removed another star for waking me up to telemarketing. Removed a 3rd star for having to delete and unnecessary voice mail because of telemarketing. Finally lost all stars because overbearing, if I wanted something I would contact you. Outside of an emergency don't waste my time. 

VA's profile image
VA 
5 months ago

When I started my service with Verizon I received a damaged iPhone in the mail. When I went to charge the phone prior to its initial setup and transferring data, I discovered that the charging port was bent or somehow broken, so it could not be charged. So, I took the phone to this Verizon store and explained the situation. The store agree that the defective phone should be exchanged for a working phone, though they made me jump through a couple of hoops. Instead of simply exchanging the phone for a new working phone, the st... read more

VA's profile image
VA 
6 months ago

When I started my service with Verizon I received a damaged iPhone in the mail. When I went to charge the phone prior to its initial setup and transferring data, I discovered that the charging port was bent or somehow broken, so it could not be charged. So, I took the phone to this Verizon store and explained the situation. The store agree that the defective phone should be exchanged for a working phone, though they made me jump through a couple of hoops. Instead of simply exchanging the phone for a new working phone, the st... read more

Tara Coloson's profile image
Tara Coloson 
8 months ago

Ive been with straight talk for years then just didn’t have a phone number for years. Wanted to say abbi was an amazing person, who helped us in all kinds of ways. She’s a great sales woman! And did everything quick so my mother could get to work. Just wanted to say thank you and she is a hard worker. If I could give 10 plus stars I would. Much appreciated. 3 of us walked out with new phones and I can’t thank her enough for making it to easy for us, she made the experience 100000xs better, truly an amazing worker!! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 471 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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