Verizon

James Bryant 

on Google

3 days ago

Employees were not courteous. The agent kept trying to get me to purchase more than I wanted and refused to sell me an iPhone 14 or 15, but insisted I get a 16. Kept trying to add to the sale when I told him exactly what I wanted. Then, the agent failed to completely set up the phone and I had to spend hours trying to figure out how to get it to work because customer service was closed. Luckily Google provided the answer I needed! I should have gone to cricket! 

Richard Waddell 

on Google

2 weeks ago

Don't waste your time with them. Never get a straight answer out of anybody here. Only got a 1 star because 0 wasn't an option 

Donald Blaylock 

on Google

2 weeks ago

I was " forced" into getting another smartphone when my older Samsung phone s Touch screen began to act up . I was somewhat " not " looking forward to doing that. However, when I arrived at this location I was immediately greeted by a young man and later, after he had made that process very smooth and much less a hassle of what I had envisioned in my mind. I found out his name was Taylor ( he is also a former Army soldier and medic that did a Combat tour at FOB Falcon Iraq. ) So not only did he do a great job with transferri... read more

Bob Trotter 

on Google

3 weeks ago

This is Nancy Harmon again, using my brother's phone who is still a Verizon customer. I will say I must change my remark about Darcy. He is doing the best he can with what he has to work with and when we had to go back AGAIN today he listened and was empathetic to the situation. He said he will always be able to help us with what he can. He is probably one of the most professional staff members in the store. He gave us more attention, help and direction than anyone else we had worked with both in the store and with customer ... read more