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Verizon
- Mobile Phones
- Athens, TN
About this business
Visit our store at Athens for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1822 Decatur Pike, Athens, TN 37303, Athens, TN, 37303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Don't waste your time with them. Never get a straight answer out of anybody here. Only got a 1 star because 0 wasn't an option
I was " forced" into getting another smartphone when my older Samsung phone s Touch screen began to act up . I was somewhat " not " looking forward to doing that. However, when I arrived at this location I was immediately greeted by a young man and later, after he had made that process very smooth and much less a hassle of what I had envisioned in my mind. I found out his name was Taylor ( he is also a former Army soldier and medic that did a Combat tour at FOB Falcon Iraq. ) So not only did he do a great job with transferri... read more
This is Nancy Harmon again, using my brother's phone who is still a Verizon customer. I will say I must change my remark about Darcy. He is doing the best he can with what he has to work with and when we had to go back AGAIN today he listened and was empathetic to the situation. He said he will always be able to help us with what he can. He is probably one of the most professional staff members in the store. He gave us more attention, help and direction than anyone else we had worked with both in the store and with customer ... read more
Had to visit store 4 times, each time I was told it was fixed. Each time is was not. The manager on 4th visit totally avoided eye contact because he was so embarrassed of the poor customer service and communication. The store told me to Call customer service and customer service said 3 times the store is a corporate store so they are authorized and should be able to correct any problems. Obviously they could not. The communication was like running in circles without and end and no solution. Darcy was continually making rude ... read more
People here were nice but not very knowledgeable about other products other than phone they had and didn't help very well
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 346 reviews.
When is Verizon open?
Verizon is closed now. It will open at 11:00 a.m.
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