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Visit our store at Annapolis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
2476 Solomons Island Rd, Annapolis, MD 21401, Annapolis, MD, 21401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Visit is mediocre. Representatives are nice, pleasant, and knowledgeable. The problem is signing everyone one in which is fine, but they need at least one customer rep to handle easier visits. I am literally sitting and waiting for people to get their phones setup which takes 30-45 min depending on the customer’s knowledge of the phone. I just want to turn in my trade phone which will take about 5-10 minutes but have to wait an hour of my time to complete the transaction. Not very logistically well thought out. Not to mentio... read more
9 out 10 times, our experience was great. Just had one issue, we had an issue with the cell saying no SD Card, but one was in. Guy there didn't want to help, practically said its okay and rushed us out the store. Call Verizon directly, and it was on their side, and the problem was cleared up in a few minutes. They apologized for the inconvenience.
I originally placed an order online with many challenges, had to reach out to a rep to get order placed for biz plan. Took 2+hrs and 5 submissions…rep did it manually and used incorrect shipping address. Never received the merchandise (3 new phones/3 new lines) and this took about 10+ calls to CS after. Went in store, was in the phone with CS again w/ rep, to no avail trying to get my credit applied After agreeing to place order through store, for more $ mind you could not complete it in store or online (payment system failu... read more
Verizon has a 3.4 star rating with 346 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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