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Verizon
- Mobile Phones
- Ankeny, IA
About this business
Location details
2325 SE Delaware Ave #100, Ankeny, IA 50021, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Quick, if you do online pickup of phone.
I stopped into the store the beginning of October to drop off the phone I was trading in for my upgrade. The guy (redhead) said he would have to manually enter the information since the system wouldn't let him add it at that time. I trusted the process since I've never had any issues but few weeks go by and I call Verizon support because I'm still being charged for full price when the point of the trade in is obviously not to. They claimed they fixed it but my bill STILL does not reflect my S20 FE trade in and I'm just stuck... read more
Went into Verizon a few days ago got a new phone and had my Wi-Fi switched over. Saved a few bucks. Taken 3 afternoons now to get my phone and Wi-Fi all set up. This is why I don't get a new phone too often.
We all know these big companies have terrible service, hidden fees, and absolutely no quality control. I went in the other day to this store because I needed my records printed. After calling another store in Ankeny, they referred me to this one, because it’s the “corporate store”. Then an employee who seemed like she had better things to do referred me to a phone number. She said “we can only print 1 months or records”. When I say she was eager to help me, that’s a lie. After calling the number, the customer service line to... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 405 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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