Verizon

Ashely Granillo 

on Google

5 days ago

I went to this store at the beginning of July, my iPhone blacked out and I needed alternatives such as upgrade or replacement. I upgraded to a new iPhone and was told I needed to remove “find my” off my old phone that was completely blacked out. I attempted to do so and was unsuccessful, I was told I had to figure out how to remove find my, I had to return the following week and seek guidance again as I was still having issues, the representative who helped me was ok however when she engaged her “manager” the individual who ... read more

Mikah Saenz 

on Google

a month ago

My grandmother went in today to get a new phone. Unfortunately, they transferred her phone without turning off her Find My and resulted in the sim not being set up properly. However, they sent her on her on her way without a test call and when she got home, she realized she had no service on the phone. She was able to go to the Española store and Rudy Gonzales has been fantastic with helping her reset her phone. The whole took an additional two and half hours. Do not go to this store. They don’t know what they’re doing and t... read more

X W 

on Google

2 months ago

Damien was very professional, attentive and respectful. I was in and out in a timely manner. I got what I wanted and needed with him— highly recommend. 

Lisa Rodriguez 

on Google

3 months ago

Five stars to Audra for making the effort to try to retrieve my important deleted text. Although the task was not successful, she was kind and tried so hard to retrieve my text. As we entered the store we met a very unfriendly employee (manager) who was far from friendly. When we came in and asked him the same question, he was rude and made no attempt to take care of us. Thank you Audra for being so kind!!