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Verizon

3.6

About this business

Location details

4149 Southwest Dr, Abilene, TX 79606, Abilene, TX, 79606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6301 reviews
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Maria Petersen's profile image
Maria Petersen 
2 weeks ago

1 star is generous . Absolutely terrible verizon . My husband purchased a phone 2 days ago from this verizon and already having screen issues upon activating it. The manager was very rude and unhelpful when he went in there . Did Absolutely nothing to help us and was awful. Definitely dont recommend this verizon and I have been a customer of verizon for almost 30 years. 

Chevy GMC Ford Justo's profile image
Chevy GMC Ford Justo 
a month ago

Becca was amazing and so helpful to me. She explained everything and even helped me to find a way to save money on our phone bill. Go ask for Becca she is so knowledgeable and will help you to fulfill your mobile phone needs. 😊👍 Thank you Becca! 

Chris Augustine's profile image
Chris Augustine 
2 months ago

I was so impressed with Krystal Reynolds. She is the manager and the moment I started having problems she jumped in and worked her magic with the customer service department! She even came in on her day off to make sure I was happy and make necessary calls. She was very goal oriented and stern in her actions with them. Krystal was beautiful to work with and very kind! I will always ask for her in the future as she knows exactly what to do and how! Thank you Krystal and I hope you're always recognized for you fantastic work e... read more

Luciano Oddo's profile image
Luciano Oddo 
2 months ago

I order an upgrade phone, do in store pickup, pickup thr phone, everything is smooth. I keep the old phone for a few days, then try to return it (keeping with the terms of the upgrade) and everyone is confused and wasting my time. Incompetent staff. 

Judy Bullard's profile image
Judy Bullard 
4 months ago

First time I went in on same day the female employee told me she would look at my phone if it takes too long she will charge me to remove pop-ups well she messed with ut for 15 mins and didn't stop them. So later I came back and the male did remove them in 10 mins. And no threat to charge me 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 301 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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