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Verizon
- Mobile Phones
- Chula Vista, CA
About this business
Location details
502 Broadway, Chula Vista, CA 91910, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Who likes to go to the wireless store? I sure don't. I dread bad service and long waits, especially if I know my transaction won't be a hefty sale for the customer representative. But today was a differenst story. My family and I were greeted right away. We were picking up a new phone and swapping devices with our lines. I knew it was going to be a pain and a lengthy experience but our representative ANA made the process as quick and painless as possible. She took her time to support us, was friendly and helpful. My elderly ... read more
Chris was awesome, good dude and very patient. Promote that man
I was told to come into this store to exchange a 5g home internet box, by Verizon corporate. That it would be quick since they were not able to correctly mail a unit to me. There has been nothing quick about this since sitting down with the agent. Now it is front of me but the agent has been non stop typing on his pad. Now he brought out his personal cell phone and copied some info from his pad to his cell phone, looked again to verify what he put on his personal cell phone, put his cell phone away and then walked away again... read more
I bought a phone, the sales representive changed my plan without my permission. I went back to the store spoke to the Assitant Manager asked for the Store Manager and District Manager call me. No one has called me back. This is why these representives continue to take advantage of the customers. I will never go back to this store. They need to be sued.
Be extremely careful when buying a cell phone here, the sale representatives will add services not needed and change your plan, not care they will raise your bill in order to gain commission. Their Supervisors need to check and approve their transactions, the sales representatives should not be allowed to change plans against the customers will. THIS IS ILLEGAL.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 471 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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