Verizon

Chris Beers 

on Google

3 weeks ago

My wife and I decided to try Verizon less than a month ago. In that time we had to call customer support 4 times (on hold 30+ minutes each time) just trying to get my daughters phone set up. We were told 3 separate times over a two week period that a sim card would be sent out the next day and we never received one. They offered our activation fees returned and had to call again when they were never removed from our account and still after that only one activation fee was credited. After the recent outage and along with all ... read more

Florida Native 

on Google

a month ago

Picked up a new phone for my wife, she had everything pretty much switched over to the new phone. Went to turn in the trade in and the rep insisted on reswitching everything, now she can't log into her apps and has no way to recover everything. DO NOT let them talk you into transferring your phone contents. Unless you want to be locked out of fb and other apps. Not to mention that they charge you for something you can do yourself for free. 

Dennis Stevens 

on Google

a month ago

I was turned away from the store I bought the products they where no help so I went to a corporate Verizon store and was told they could not take the boxes back after I was the phone half the morning with Verizon 3 different agents one told me their was nothing I could do the second one I lost connection with the 3rd told me was documented and to return them my local store so I've wasted half day and twenty dollars in gas trying to resolve this issue 

Renee Bridges 

on Google

a month ago

Went in thinking we'd be there for at least 2 hours but they suggested doing it through the app for in-store pick up and we were in and out in 30 minutes. We spent 20 minutes completing the order online! Great service.