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Verizon
- Mobile Phones
- Ontario, OH
About this business
Location details
851 N Lexington-Springmill Rd, Ontario, OH 44906, Ontario, OH, 44906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If I could leave no stars I would. Waited over 45min just to literally drop the trade in phone off for them to check mark a box and say I was good to go in 1 minute
Called this place from 9am to 10am, they were so swamped apparently they couldn't answer the phone!! So my daughter and I ran to the store to replace her broken phone. 2 customers were inside, 4 employees working, I guess they didn't want to answer the phone when we called! The person we dealt with could not stop telling us we should do auto pay, I said no we don't want it, like 3 times! Then our plan was old, we all need to upgrade our phone! I got mad so I went outside! When it was over he had added a line to get her a "de... read more
Was billed for wrong screen protector, billed for iPhone 15 not 16, so my lifetime warranty is not valid for the screen protector. Just went in with my receipt and the rude manager AMY said if I had brought my shattered screen protector with me she would’ve replaced it. She was downright rude, admitting THEY build me wrong but she wouldn’t do anything to make it right. I have been a customer since 1995, thanks Verizon and supervisor AMY for nothing.
Great service, friendly people, and fast help! Thank you ! CG
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 568 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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