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Verizon

3.5

About this business

Location details

1810 Washington St, Hanover, MA 02339, West Hanover, MA, 02339, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5216 reviews
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greg hokanson's profile image
greg hokanson 
a month ago

I had a very good experience and will be back for my future needs. Thank you Cat!! 

Elizabeth Atkinson's profile image
Elizabeth Atkinson 
a month ago

Spent 3 hours with the rep, mark and assistant manager helping me get my phone straightened out. They were very patient and helpful 

David Hines's profile image
David Hines 
2 months ago

The service rep. we worked with (Tyler) was outstanding! He was personable, professional, and extremely knowledgeable about the products. We were also able to set up an appointment with him in advance which saved time. Would highly recommend this store and the team working there. 

Ellie Hawes's profile image
Ellie Hawes 
2 months ago

Came in at a busy time and it appeared that all the employees were with customers. That is totally understandable. Yet for 20+ minutes nobody approached me, there is no where to form a line, no screen to check in at. No signage saying someone will check you in, or "wait here". When someone finally did check me in, it was unclear if he was helping me at that point or just taking my name down. He gave me a very brief negative outlook on my issue and then checked me in. One rep was having a very long casual conversation with a ... read more

Ali's profile image
Ali 
4 months ago

Incompetent store that completely ruined my phone plan (AT&T). Went in with a simple request of my partner and I opening our own Verizon plan. Came out with 2 new phones with trade in deals, one of the phones I was told to ‘go to Apple to transfer’ because they couldn’t figure out how to do that (I figured it out myself in 10 minutes). My line was then added onto my partner’s Verizon family account I was never on to begin with. I now don’t own my own number, our phone plan has INCREASED, and I am stuck on this family plan fo... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 216 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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