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Verizon

3.8

About this business

Location details

1504 Joe Mann Blvd, Midland, MI 48642, Midland, MI, 48642, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8441 reviews
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Steven Ulch's profile image
Steven Ulch 
a month ago

I wasn't too happy after finding out that I was told my iPad was upgrade and found someone switched devices over. My phone was the eligible device. I was told that if i wanted to return my newer iPad Pro, they'd wave my restock fee and refund my money. I chose to keep the new iPad and they returned my original iPad. They worked with me but now paying for 2 iPad Pros.. A lot of time wasted. I appreciate them willing to correct their mistake tho. Whoever switched devices, needs to be written up or terminated if you find out wh... read more

Unissa's profile image
Unissa 
a month ago

What a horrible experience… I am so glad after leaving this store that I swapped to T-Mobile. They are so much cheaper, offer unlimited hotspot data, and friendlier staff. Verizon likes to add hidden fees to your bill after 60 days, hoping that you wouldn’t notice so be wary of your bill increasing. My 1 star review doesn't just stem from all of what I mentioned above, it stems from the interaction I had with the younger middle eastern/Indian man wearing a dark Verizon shirt. He was the very first person that “greeted” me wh... read more

John Kovach's profile image
John Kovach 
3 months ago

Nick was great! 

Taylor H's profile image
Taylor H 
3 months ago

We were helped by Rob who was incredibly kind and patiently answered all of our questions. We’re so grateful for all of his help in straightening out our phones lines and helping me upgrade my phone. He was so genuine and sweet and made the process smooth and efficient. Thanks for your help Rob! :) 

Rachael Miller's profile image
Rachael Miller 
5 months ago

Went in to transfer phone services, upgrade my phone, and purchase a watch. I had a wonderful experience thanks to Taylor, Angel, and Matthew. Great customer service, quick and easy process, attentive to detail, and they made sure to help me get the best rates and deals. Phenomenal service overall :) 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 441 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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