This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Shreveport, LA
About this business
Location details
7230 Youree Dr Suite 110, Shreveport, LA 71105, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This particular store and their customer service sucks big time. They will give you the run around if you need help. Even after talking to one of the managers named Josh who promised to resolve my issue with a wrongful charge for $322 and he told me that he has set up for the refund and it’s been almost two months now and I have not received the refund back to my checking account. I have been calling the store almost every day for over a month and have never been able to talk to Josh, and he never called me back ever after h... read more
Stopped by today to drop off my old apple watch as a trade in. All three of the workers were attending customers. After about 15 mins of waiting, the salesperson was wrapping up when a gentleman walked in off the street who apparently had been in the store earlier in the day. As I was stepping forward to be attended as it was my turn, the young man walked pass me and said, "I'll be with you after I take care of him". My question is how long can you leave the store and not have to return to the line. Was that gentlemans time ... read more
Went in just to drop off phone after upgrading. Both gentlemen were with customers- when one walked away from salesman, still shopping - I informed him I just needed to turn in phone for trade-in. Was told there were just the 2 of them, and they were busy. Waited about 10 minutes and the other customer left the store to find an ATM, there was some discussion between salesmen where the closest ATM was. She left - I stood and spoke to the other salesman, Again stating I just need to return this phone. He informed me that I nee... read more
I bought a new IPhone 17 here just one month ago. The phone failed on its own today. Verizon would only mail me a replacement. The manager would not come out from the back. Absolutely unreal.
Pretty good wait, but everyone knows this about a phone store. Great service.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 375 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com