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Verizon

3.4

About this business

Location details

6932 Wisconsin Ave, Bethesda, MD 20815, Bethesda, MD, 20815, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4301 reviews
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Ihita Kabir's profile image
Ihita Kabir 
5 days ago

This review is for Cam, and Cam only. I have been a Verizon customer for 17 years and went into the store as I was having an e-sim issue. My contract is grandfathered in (not the original but from 4+ years ago, when I was last updated my phone) and it seemed best that I replace my phone. I was not picky about which phone to get but was not interested in a $30/month device fee. Most importantly, I wanted to retain my existing plan. Per the current VZW policies, the only way for me to upgrade to a(ny) new phone was to also giv... read more

Alan Mayer-Sommer's profile image
Alan Mayer-Sommer 
5 days ago

Outside there's a big sign that says want Verizon's best 5G Network but when I went inside to the store and spent a lot of time waiting to finally talk to somebody, they said they don't handle internet. They only handle phones. So I wasted a lot of time and I don't understand why outside the store. They have a big sign that says want Verizon's 5G best network 

Hillary Clarissa's profile image
Hillary Clarissa 
3 weeks ago

I recently visited Verizon and was assisted by Carlos. He answered all my questions and provided me with specialized service, understanding exactly what I needed. Without a doubt, it was excellent service, and a few days later I can confirm that I received fast, high-quality service from Verizon. 

MDV's profile image
MDV 
4 weeks ago
Forty Seven Ten's profile image
Forty Seven Ten 
a month ago

I scheduled an in-store appointment to trade in two iPhones after receiving two upgraded devices by mail. I have two active lines and have been a loyal Verizon customer for 21 years. In the store, I was told in-store assistance to set up the phones would cost $30 per device. To avoid the $60 charge, I attempted to complete the setup myself. During this process, I encountered an error message on one phone. I asked a nearby associate—who was not assisting another customer—what the error message meant and how it could be resolv... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 301 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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