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255 E Basse Rd #1530, San Antonio, TX 78209, San Antonio, TX, 78209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
On Dec 2nd I went to upgrade phone for one of my line. They didn’t have the phone and we choose the device be shipped in 2 business days. I didn’t recieve anything and I called Verizon’s customer service for help. They let me know it’ll be delivered by Dec 12th. It’s very frustrating that these stores aren’t doing business honestly but rather selling lies. Didn’t expect this from Verizon and their employees.
I visited the Verizon store at The Quarry in San Antonio on November 10 to ask about my cellular connection issues and why my service hadn’t worked since receiving my iPad. The experience that followed was one of the most frustrating and unprofessional encounters I’ve ever had with a service provider. When I arrived, a female employee told me they couldn’t assist in-store and that I would have to call Verizon support directly. I called as instructed, provided my IMEI number, and followed their directions to turn the iPad off... read more
Rigo was super helpful! He is super kind, communicates EVERY step process. If you go to this Verizon, ask for Rigo, I promise you won’t be disappointed!!! He made the process so much easier and is professional. Thank you Rigo for your help 😊 we appreciated you so much!
If I could give zero stars I would. The store had a very heavy atmosphere and staff were not inviting Travis and Jessica were not helpful at all and had no initiative to solve my problem.
Shawn was the biggest help and did everything in his power to help me out with my account. He was professional and efficient. Thanks for awesome service!
Verizon has a 3.6 star rating with 336 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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