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Verizon

3.5

About this business

Visit our store at Oakland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3264 Lakeshore Ave, Oakland, CA 94610, Oakland, CA, 94610, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5183 reviews
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Rachel Regan's profile image
Rachel Regan 
on Google
a month ago

I had a great service experience here! The store was busy but I had an appointment, so staff checked in with me and fixed me up with a new SIM card. Thank you Shaakira! Verizon service representatives online weren’t able to help me, so I’m thankful there was a physical location I could go to. 

Sakina Sadat's profile image
Sakina Sadat 
on Google
a month ago
Selah Kwon's profile image
Selah Kwon 
on Google
3 months ago

Waited for an hour but it wasn’t helpful. 

Jon Van Keulen's profile image
Jon Van Keulen 
on Google
4 months ago

Very unclear from their listing on Google Maps, but this is non a corporate Verizon store. It is an authorized reseller that pays for the privilege of using the Verizon name and logo. As such, they cannot assist with many basic tasks, such as phone trade-ins. Seemed like a friendly and helpful staff, and I’d suggest it for people that need a lot of assistance setting up their phones. However, I waited for 30 minutes only to be told they couldn’t help me because I didn’t buy the phone at their store. It didn’t feel respectful... read more

Alex Quinn's profile image
Alex Quinn 
on Google
4 months ago

Not helpful at all. I went in and it took a little to be helped and then the woman who was going to help me started helping the person who came in after me until I made her aware that I was actually next in line. I told her I was a teacher and that I had recently applied my discount to my family's plan and just wanted to make sure everything was showing up correctly. She just asked me how long ago I had applied and I told her 2 days ago and she said it's too early and that it'll show up in 2 bill cycles. I asked her how long... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 183 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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