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Verizon

3.5

About this business

Location details

3264 Lakeshore Ave, Oakland, CA 94610, Oakland, CA, 94610, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5191 reviews
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Rodolfo Felix's profile image
Rodolfo Felix 
4 weeks ago

I had a terrible experience at this Verizon store. The person who helped me activated the plan he wanted, not the one I asked for even though I repeated it three times. I specifically requested the Unlimited Ultimate plan, but he activated the Welcome Unlimited instead. He also told me he had ordered my iPhone 17 Pro Max and even confirmed a delivery date, but by the end of the day, no order was ever placed. What’s worse, the guy seemed more focused on trying to sell me a phone they had physically in the store, instead of he... read more

Adriana Allen's profile image
Adriana Allen 
a month ago

I need the actual number to the store I need to ask a question for the store not phone customer service 

Rich Stanley's profile image
Rich Stanley 
a month ago

I made the mistake of not checking if this was a corporate store or an authorized reseller, it’s the latter. This store is self-interested, not customer focused, and will cross you for a commission check. Rick, do better. 

Nicko Gomez's profile image
Nicko Gomez 
a month ago

Got the answers I needed and service was extremely prompt the staff was very attentive and patient 

Hue Mach's profile image
Hue Mach 
2 months ago

Great customer service and helpful for cell services and phones. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 191 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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