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Verizon

3.3

About this business

Location details

7790 Montgomery Rd, Cincinnati, OH 45236, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.3555 reviews
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Lynn Myrick's profile image
Lynn Myrick 
a week ago

I was greeted immediately once I walked into the store. John and Andrew was fantastic answering all my questions regarding service,, Different kind of phones along with breaking down bill payments 

Joe Bodnar's profile image
Joe Bodnar 
2 weeks ago

Went into this store twice for help on transferring me and my wife’s phones to our own plan. Both times the employees and managers showed no interest in wanting to help even after I expressed frustration. Extremely lazy staff. I went to AT&T down the street and was helped immediately with no issues. I would suggest visiting another Verizon store or going to a different provider. 

Kathy Albrecht's profile image
Kathy Albrecht 
2 weeks ago

Just stopped by Verizon for the 2nd time to get additional information on a certain setting. Alex Horner was extremely helpful and very knowledgeable! She definitely went the extra mile! 

Hayley Richardson's profile image
Hayley Richardson 
4 weeks ago

Worst experience ever. Went i! just to upgrade my phone, and sat there for almost an hour with the sales rep going back and forth talking to the manager. Every time the sales rep came out, they had no phone, and would try to sell you coverage plans, tv plans, etc. I ended up walking out. They usually have an iPad with them doing the stuff they need to do. This sales rep had no iPad, and kept walking back to the back to speak to the manager. I felt like I was buying a car. The Colerain Verizon is way better! 

Josh Hobbs's profile image
Josh Hobbs 
4 weeks ago

Andrew was the manager was amazing great service. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 555 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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