Verizon

Shangrila Anderson 

on Google

a week ago

Store says it opens at 10 but an employee arrived at 10:07. A group of us were standing outside and was told we had to move from in front of the store because of security reasons.. The staff was rude and very unprofessional! Also we were told the store opens in 10 minutes and still hasn't opened!! All the staff arrived late. 

Chrissy G 

on Google

2 weeks ago

This is by far the worst Verizon location I’ve ever dealt with. From my initial visit when I opened services to multiple visits over the past week, the experience has been consistently terrible. The store manager is extremely unprofessional. She and her group openly talk about customers and clearly do not appreciate being held accountable or called out for it. After a recent outage, they attempted to also mention other carriers for the issue, which is simply not true. I had to make two separate visits just to return the 5G H... read more

Leslee Logan 

on Google

2 weeks ago

I opened a new account through Verizon.com live chat and was advised that the store had the phones in stock with an estimated processing time of up to two hours. Based on this, I placed the order at 2:30 PM. At 3:30 PM, since we live an hour away, I called to confirm whether the order would be ready. The employee confirmed receipt but stated it would not be prepared that day due to staffing limitations. Questions regarding the stated processing timeframe were met with dismissive and abrupt responses. (I only have two employe... read more