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Verizon

3.5

About this business

Visit our store at Mentor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

7685 Mentor Ave, Mentor, OH 44060, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5543 reviews
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Linda Mitchell's profile image
Linda Mitchell 
on Google
3 weeks ago

Was quickly waited on. Friendly, professional service. Questions answered, problems solved. 

Cathy Prause's profile image
Cathy Prause 
on Google
4 weeks ago

Do not auto pay if you change service they continue to take funds. It's been months and no resolution. Next step BBB and small claims. 

Jenn Pietrondi's profile image
Jenn Pietrondi 
on Google
a month ago

I want to give a huge thank you to Manuel at the Verizon store for his outstanding service. After spending hours on the phone with customer service and tech support trying to resolve a very complicated issue, I decided to visit the store out of frustration—and I’m so glad I did. Manuel took the time to truly understand the full scope of the problems I was facing, many of which had been made worse by the previous support calls. He was incredibly patient, efficient, and kind throughout the entire process. He not only fixed eve... read more

Richard De Jesus (Richy)'s profile image
Richard De Jesus (Richy) 
on Google
a month ago

Fay is an amazing sales person, got my new account setup and all my devices ordered quicky thanks so much!!! 

Rudy Vincent's profile image
Rudy Vincent 
on Google
a month ago

The absolute worst telephone service or assistance. For a phone company I spent 40 mins. Trying to reach someone for assistance. The phone receptionist is a joke. After 37!years of being a customer I’m ready to change providers. SAD. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 543 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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