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Visit our store at Crossville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
2009 N Main St, Crossville, TN 38555, Crossville, TN, 38555, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I kept going back there for a account that I had canceled back last May. And paid off the debt I owed on it. But I kept getting emails about the old account saying I still owed. What it was. I was paying off my FREE CELL PHONE. When I first joined last year I was told it was free for first time customers. I just paid the taxes on it. But I didn't realize with the old plan I was paying on this phone. I got the money together to completely pay it off. But I don't trust them or believe anything they say where they have lied to ... read more
Update... My dad went in today and your employees were very helpful. Thank you! Someone from your store to call me. I've been trying to cap and can't get an employee from the store. I'm in Florida and my dad is in Tennessee and needs help with his phone and was treated very rudely by your employees. He is getting a replacement in the mail and needs help setting it up. I'd appreciate a phone call from management please. Thank you.
Went to the Crossville Verizon today to look into changing from an android phone to an IPhone. When approached by the "sales " girl" who had a couple of nose rings ( didn't get her name)told me in very clear terms that I wasn't " smart enough to make the switch. In her words " its a hard to understand & navigate you should stay with your phone " I assured her I was smart enough. I promptly walked out before I did something that I would regret. & I had been a Verizon customer for years ..not any more !!
Does no good to call the store just going to get stuck with AI that can help if you need a person
Verizon has a 3.9 star rating with 427 reviews.
Verizon is open now. It will close at 7:00 p.m.
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