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Verizon

3.8

About this business

Location details

2009 N Main St, Crossville, TN 38555, Crossville, TN, 38555, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8430 reviews
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William Hopper's profile image
William Hopper 
a month ago

October 2024 I bought a iPhone SE third edition from the Verizon store here in Crossville. For a year, I had nothing but problems with the phone and I tried to work through. I was abrupt with the phone and of course it broke. I was upset when I went to the Verizon store And I tossed my phone on the counter and called it a piece of garbage. The manager there stated I was aggressive and violent. I told the manager I didn’t mean to be and I apologized, but he didn’t wanna hear it. He then gave me a customer service number and I... read more

Tim Gould's profile image
Tim Gould 
a month ago

Shady business practices. Lies and deception. Signed me up for things I told them not too. Sales person miss informed me to get his sale. Manager was zero help and aggressive when he spoke to me and my wife. Every month the bill would raise without your knowledge. Verizon is terrible and is stealing from all of their customers. Find a different carrier 

Elizabeth King's profile image
Elizabeth King 
2 months ago

They were so helpfully and it took an hour to get my husband number to port over and My husband or I never felt rushed they even helped entertain our two year-old 

Karen Koerber's profile image
Karen Koerber 
3 months ago
Nathan Barger's profile image
Nathan Barger 
3 months ago

I kept going back there for a account that I had canceled back last May. And paid off the debt I owed on it. But I kept getting emails about the old account saying I still owed. What it was. I was paying off my FREE CELL PHONE. When I first joined last year I was told it was free for first time customers. I just paid the taxes on it. But I didn't realize with the old plan I was paying on this phone. I got the money together to completely pay it off. But I don't trust them or believe anything they say where they have lied to ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 430 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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