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Verizon
- Mobile Phones
- Conroe, TX
About this business
Visit our store at Conroe for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1312 W Davis St B, Conroe, TX 77304, Conroe, TX, 77304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
8/2025 Update from most recent visit to the store. Still TERRIBLE customer service. Two separate visits regarding an issue with my phone, two indifferent, uncaring customer service employees, no resolution. I was told to "buy a new phone" and "we don't fix phone problems, call Verizon". My android phone was only 2 years old. Apparently, after WEEKS of calling Verizon and getting a new phone, my phone problems are with coverage and cell towers in my (fairly densely populated) area, not my old or new phone! Thanks Verizon. I r... read more
Bre was an absolute rockstar! I wasn't able to get my issue resolved right away but she was diligent in getting my situation taken care of and even called today to verify everything was good to go! Dealing with phone services is generally a task but she made the process so simple. Thanks Bre!
The WORST customer service here EVER. Back in December I had to switch out an old flip phone that had died for another flip phone. After waiting over an hour, one of the customer service reps helped set up the phone. I asked him if he could show me how it worked. He gave me the most horrific look and grunted. About all he would show me how to do was turn it off and on the rest was on me. I figured maybe he was just having a bad day, so I let it go. Fast forward to july the fourth. I had just gotten my new phones and I went i... read more
I went into this Verizon store to return my old phone as part of an upgrade. As soon as I walked in the door, this employee acted like it was an inconvenience that I dared to enter the store and was very short and rude to me. When I mentioned what I was there for, she acted annoyed that she actually had to do something and someone was asking for help. I hope no one enters this store and is greeted or helped by this employee ever again. I had to leave the store. I immediately called the store back to ask what this employee’s ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 524 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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