Verizon

Arlene Angelo 

on Google

a week ago

My family went and all got on a family plan together. We were all told we got a free phone for opening a line. Well now, months later, we are being told that they didn't do the promotion on one of the phones and that we need to pay it off entirely. They admit that it is their mistake, but that there is nothing they can do. We have all spent over 20 hours in this store in the last few months, trying to get the plan set up, phone numbers switched over, bill fixed, because they messed up one thing or another. This has been the ... read more

Ar 

on Google

a month ago

DO NOT SWITCH TO VERIZON Internet. so I was supposed to get a free Nintendo Switch gaming system for signing up. THEY SCAMMED ME. So I decided to check tonight if it has been 6 months. It's been 7. No offer for me to get my switch. So I get into chat and they transfer me through 4-5 different people. One of them said I'm in sales and can't help you but would you be interested in blah blah blah. Constantly trying to upsell me. Then they said ok I'll transfer you. And then the new person just said bye and closed the chat 

Connor 

on Google

2 months ago

Stopped in to get a new phone and Matthew was not pleasant nor helpful, I’ll buy elsewhere. 

Brenna Malard 

on Google

3 months ago

We recently transferred and upgraded three lines from T Mobile to Verizon on December 23rd (mentioning this because it’s a stressful time of year and I’m sure there was a surge in demand), and honestly it was painful to say the least. However, Brock, the business manager at this location, made the process so much easier. We spent probably 5 to 6 hours working through one issue after another, and Brock was friendly and helpful the entire time. He never once showed frustration and genuinely tried everything he could to help us... read more