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Verizon

3.8

About this business

Visit our store at Kingsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2608 E Stone Dr, Kingsport, TN 37660, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.Open now
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8466 reviews
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Alisa Hearl's profile image
Alisa Hearl 
on Google
2 weeks ago

After a brief encounter with a dismissive on-site customer service technician who wasn’t willing to help, Ryan and Morgan gave us exceptional customer service. Without any doubt going the extra mile to be sure we understood, and were able and ready to function with our new devices. 

Emily Hodgson's profile image
Emily Hodgson 
on Google
4 weeks ago

I went to this store today to try to transfer my service to a different Verizon account, and hopefully upgrade devices too, and was told that is no longer done in the store and given a phone number to call. I have been on the phone for over an hour now, and this has been incredibly frustrating and unhelpful. 

Briana Pritchard's profile image
Briana Pritchard 
on Google
a month ago

This Verizon store specifically is THE BEST in the tri cities region! Very clean and well maintained, as well as excellent service. Christy helped us with a sticky situation with damaged phones and we were out of there in an hour! Christy is amazing and I WILL be referring all my friends and family to her at this east stone location!! Thank you Verizon! 

Marie Parsley's profile image
Marie Parsley 
on Google
a month ago

Had to get a damaged phone replaced, got it replaced with no problem, the staff was very friendly and helpful 

Randy Wyres's profile image
Randy Wyres 
on Google
2 months ago

I was told I was getting a promotion on a phone and I got charged full price for the phone.i have been a Verizon customer before it was verizon.i will be changing providers.really bad to have to lie to a customer.bad bad business 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 466 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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