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Verizon

3.8

About this business

Visit our store at Kingsport for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2608 E Stone Dr, Kingsport, TN 37660, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8471 reviews
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Robyn S's profile image
Robyn S 
on Google
a month ago

Jim was very knowledgeable. 20 yrs in cell phone, computers, smart watches n more. Helpful n pleasant 

Andrew's profile image
Andrew 
on Google
a month ago

If only I could rate zero stars... Worst experience I've ever had with this store. Claimed I had no trade in for a phone without opening new line(lies) had an offer on my app. When shown offer told me they couldn't honor that offer. Once mad a manager ignored me made no effort to help with the situation. Along with all of stuff looking annoyed that I wasn't being swindled into spending more money. Thanks for not helping a customer. You all really live up to your reputation lately being a poorly run store. 

Nightfall's profile image
Nightfall 
on Google
a month ago

3 trips to this store. 3 trips of '3 hour round trip per trip'. Unacceptable and could have been avoided with due diligence. 

R M's profile image
R M 
on Google
a month ago

Remember back in the day when cell phone places would go out of their way to try and rip you off? If you enjoyed that level of service, this is the store for you. They will lie to you in order to make sales. Maybe they get paid like sleezy car dealerships and get commissions. If you read these reviews and see the warnings then go in anyways then dont complain when you get taken by an industry notorious for it. 

Dave Santos's profile image
Dave Santos 
on Google
2 months ago

Went into the store today looking to trade in my phone. The verizon website says I am eligible for a $1000 credit on my device. I checked everything out online but decided to do business in person. The employee I spoke with told me I wasn't eligible for a trade in credit unless I upgraded my plan to a more expensive option and then paid a monthly fee for the phone, the website said there would be a device credit to offset the expense. When I asked the employee about this he said it would have made me upgrade. I responded wit... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 471 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 11:00 a.m. 

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