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Verizon
- Mobile Phones
- Suffolk, VA
About this business
Location details
5899 Harbour View Blvd, Suffolk, VA 23435, Suffolk, VA, 23435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Horrible customer service! I’m not sure if they get commission but they definitely work like they do! This one particular African American girl with long fake hair that works there acted like she had an attitude bc I was asking her questions regarding my account while I WAS ON THE PHONE WITH THE CUSTOMER SERVICE as if she wasn’t previously helping me and that’s not apart of her job, instead she went on to other people and when I had questions I didn’t even feel comfortable asking her because she had an attitude when I asked ... read more
They suck! They are lazy and do not want to do there jobs. The lady had the nerve to say “I doubt your phone is paid off” and was really rude and I just knew after that was said I won’t going to give her anymore of my time and go to a different Verizon that actually wants to take the time and appreciates my business!
The staff was friendly and knowledgeable. There is always a wait time no matter what time I came but once it's your turn to be assisted you understand why there's a wait, the associates are very hands on and attentive and made sure i was happy. I didn't intend to spend any money but I knew I would b offered something and I was mad at it at all, the sales pitch wasn't pushy or anything and a great deal was worked out and I left with a new free phone, which I needed anyway
Atrocious customer support. The other negative reviews are accurate. My review won’t change until management takes a harder look at how their staff ignore some customers while helping others without any means of a process for who is where in line for help or simply picking an item up.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 352 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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