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Verizon

3.8

About this business

Location details

401 NE Northgate Way Spc 1115, Seattle, WA 98125, Seattle, WA, 98125, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.8286 reviews
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George Jonas's profile image
George Jonas 
a month ago

I wish I could give a less than a star rating. Those who were involved in getting my account transferred and set up know why. I wouldn't recommend this store to anyone. 

Steven Clifford's profile image
Steven Clifford 
a month ago

I had been dealing with a frustrating service issue with Verizon for 5 days, spending nearly 8 hours on the phone with no resolution. Out of options, I walked into this store not expecting much—but that’s when I met Sam. From the moment we sat down, Sam worked tirelessly to help me. My issue was complicated, but he tried multiple workarounds, and when those didn’t work, he called Verizon’s dedicated tech support line. In just 30 minutes, Sam completely fixed the issue that had already consumed 5 days and 8 hours of my life. ... read more

Michael holmes's profile image
Michael holmes 
a month ago

Beware verizon internet. It often flatly doesn't work due to location, which they don't inform you of, and you're still on the hook for the bill regardless. Trust your gut and avoid this scam, get something that plugs into the wall. 

P A's profile image
P A 
a month ago

Awful awful awful. Dozen phone calls and fifth in person visit to branch to solve an order problem. 

Maddie's profile image
Maddie 
a month ago

Came here after a terrible experience at T-Mobile and had a great experience. Sam helped me get setup with a plan and a new phone and was friendly, knowledgeable, and fun to talk to. The other employees that seem like sales support?? We're also super friendly and overall it was a really pleasant and easy experience. Only reason for a 4 star is because the customer next to me at the table was clearly made very uncomfortable by the white guy with the beard who was helping the woman who was serving her. He kept trying to ask he... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 286 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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