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2725 El Camino Real #103, Santa Clara, CA 95051, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Absolute wonderful customer service from Montana at Verizon. I had a very tough situation that wasn’t her fault! Most of the blame lies on Visible, who sold me a locked phone that they did not unlock after 60 days. So after wasting most of my workday chatting with customer service and being intermittently disconnected from cell phone service and/or home internet and being rudely berated by their agents (on both Verizon and the Visible side), I finally resorted to going to this brick and mortar store. I left my keys at home a... read more
Recently visited this location to upgrade phones and add a new phone+line. Was greeted by Christian immediately and sat down to discuss options. This process took time as I had multiple requirements for the phones / plans....at no point did I feel rushed. Christian patiently looked at every option and found the best deals while still meeting our needs. Weeks after, I had a billing issue....returned to the store and Christian worked with Verizon customer service to solve it on my behalf. Great experience....would not hesitate... read more
Excellent customer service! Jacey is patient, helpful, and kind.
Jc very helpful
Verizon has a 3.8 star rating with 361 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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