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Verizon
- Mobile Phones
- Federal Way, WA
About this business
Visit our store at Federal Way for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
2125 S 320th St, Federal Way, WA 98003, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fernando needs some good training on customer service,I feel like he’s just there to frustrate people he also need to know cologne works so well mostly on summer time… i needed a copy of my last bill since I moved to another carrier,and he rushed to tell me if am no longer with Verizon there’s no way he can get any detail since my account was closed. I asked him if there’s any other way that I could get it and he quickly said no,later he asked for my SSN and boom he got the details that I needed,I also needed the IMEA for th... read more
I went in to add the Netflix/Max bundle & check out the IPhone pro max. Marshall was great at answering all my questions that I had. Great customer service!!! Customer service isn't like it use to be. When I'm ready to get the IPHONE pro max, Im going to him so he can get that commission. This was a 5 service Update; I upgraded to the 16 pro max. Young lady that helped me was in training and I understand we all have to learn. She was great!!! This was 5 service Came back in and got the watch and the young lady that helped me... read more
I went in to add the Netflix/Max bundle & check out the IPhone pro max. Marshall was great at answering all my questions that I had. Great customer service!!! Customer service isn't like it use to be. When I'm ready to get the IPHONE pro max, Im going to him so he can get that commission. This was a 5 service Update; I upgraded to the 16 pro max. Young lady that helped me was in training and I understand we all have to learn. She was great!!! This was 5 service Came back in and got the watch and the young lady that helped me... read more
Very bad customer service. Just don't go there,
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 456 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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