Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.7

About this business

Visit our store at Federal Way for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2125 S 320th St, Federal Way, WA 98003, Federal Way, WA, 98003, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.7442 reviews
Select a rating
Vova Nozdrin's profile image
Vova Nozdrin 
on Google
3 weeks ago

I came into the Verizon store asking for a home internet. The sales representative had lied to me, and sold me some hot spot garbage internet instead. When I tried to return it and cancel the service, they've refused to do that for me. They're the most dishonest people. Misleading customers, taking advantage of their technological incomprehension. After I had rightfully refused to pay the bill, since I had to get a completely different internet from exfinity, they've placed me in collections and ruined my credit profile over... read more

David Perez's profile image
David Perez 
on Google
4 weeks ago

Eric & Fernando were beyond helpful! They really need a rise for the type of service and effort they showed , they ended up staying way past their closing time just to finish helping us out so we wouldn’t have any troubles later on and they where very kind and accommodating about it , they need recognition for that type of effort ! 

Carlos Negrete's profile image
Carlos Negrete 
on Google
a month ago

Horrible costumer service. 

Megan Ramirez's profile image
Megan Ramirez 
on Google
a month ago

Ask for April - She’s delightful and so helpful! She was patient, kind, and provided excellent customer service. She and her husband Eric at the Tacoma store helped my husband and I upgrade my phone and his iPad. They’re a great team, and they met all of our needs quickly and efficiently and made a stressful (we’re not tech ppl) process simple and efficient. We’ll be back. 

D. Kevin Halfhill's profile image
D. Kevin Halfhill 
on Google
a month ago

Rude phone salesman when we stated we weren't interested in their 5G internet after we earlier had stopped by asking questions about another topic. Just suddenly immediately hung up. No thank you or nothing. They were helpful in the store during that interaction. 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 442 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com