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Verizon

3.4

About this business

Location details

1840 Woodbury Ave, Portsmouth, NH 03801, Portsmouth, NH, 03801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4249 reviews
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J Conrad's profile image
J Conrad 
3 months ago

Went in cause phone was acting up, they told me I needed a new one, I declined all add ons, 2 mo later my bill is $202.00, #PMT customers service told me he added hot spot and $20.00/ mo insurance, Portsmouth Verizon are crooks !!! I switched to t-mobile, I actually have service now !!! 

Pam Arcouette's profile image
Pam Arcouette 
4 months ago

Wonderful experience with Jesse, was very good at explaining everything and trouble shooting. Definitely a great interaction 

David's profile image
David 
4 months ago

Had an amazing experience with Jesse! Fast and clear explanations. Great prices and great customer service! Definitely glad I switched to verizon from traction 

Tyler Isabelle's profile image
Tyler Isabelle 
4 months ago

10/2 Thanks for your reply but way too late, the entire store needs a HUGE refresher on customer service and accountability. It's obvious whomever is in charge of this store has completely given up and doesn't care anymore which is really sad. Looking at all complaints notice they only say "thanks for your feedback" with no resolution or apology. I wish I could give 0 stars. Inside is more like an outhouse with 1 desk and 5 people standing around doing nothing. As soon as you walk in someone with a tablet will come over and ... read more

LBB (LBB)'s profile image
LBB (LBB) 
4 months ago

It seems Verizon is steadily destroying itself, starting with poor cellular coverage, at least in our area (Seacoast NH); customers getting fed up and changing carriers (T-Mobile has been a great move for me personally); then instantly cutting those former (longtime) customers off from access to their online account information (app and web), making it next to impossible to obtain billing records for tax purposes and phone payoff credits from the new carrier; long wait times and misinformed customer service reps when calling... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 249 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m. 

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