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6825 Eastchase Loop, Montgomery, AL 36117, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This review is specifically for the East Chase location of Verizon. Standing for 30 minutes before even a simple hello is unacceptable. Apparently everyone in the store lacks the basic customer service skills to acknowledge someone’s presence and let them know someone will be with them soon. I am actually surprised this store has not had many incidents with the way they are triggering people.
My daughter and I went to Verizon on Black Friday of all days! We were fortunate enough to have Toneaya help us. She was the absolute BEST! She explained everything to each of us and helped make the process so easy. And she was so sweet and friendly, not to mention very knowledgeable! And I’ve contacted her a couple of times since then and she went above and beyond both times! I recommend her very highly!! Always ask for Toneaya!!
Terrible service. Would not recommend.
The Employees we're Great and Very helpful and quick .
Worst place I was at store at 7pm people inside not bother to open door or anything worst store it’s a big regret being a Verizon customer
Verizon has a 3.6 star rating with 445 reviews.
Verizon is closed now. It will open at 11:00 a.m.
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